Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of TRU by Hilton Lafayette River Ranch
Below are the verified reviews from guests that we have booked recently:
"Filthy Room"
Overall Score1.0/5
Floors not swept; dirt everywhere. Found crumbs, papers and toys in bed so sheets were obviously not changed. Pubic hairs in the shower. No soap. (We chose not to shower at all). TV kept cutting out. Machine blowing air in the room so apparently there was a leak somewhere and this machine was there to dry something. It was discusting. The only reason we stayed is because it was late and we had just visited my son who was recently in a car accident. We were exhausted. We left as soon as we got up the next day. I took photos; it was so gross. I let staff know at check out. They were very nice.
Erin W. (Individual traveler, booked 1 room), from
01-Nov-2021 Verified Review, stayed from Sat Oct 23 to Sun Oct 24 2021 at a $164.99 average nightly rate.
"Service was horrible."
Overall Score2.0/5
I asked for room service and never got it. Made a big deal for me to get clean towels.
Juan R. (Individual traveler, booked 1 room), from
20-Jul-2021 Verified Review, stayed from Tue Jul 13 to Sun Jul 18 2021 at a $139.00 average nightly rate.
"Overpriced and pool was closed in June."
Overall Score1.0/5
Booked Father’s Day weekend to relax by pool in comfort of Hilton affiliated hotel. Pool was closed the entire time due to lack of maintenance/repairs. Should have been informed of pool being closed prior to booking.
Jesse T. (Individual traveler, booked 1 room), from
22-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $171.99 average nightly rate.
"It was horrible. The first room had dried up snot and in the made up bed."
Overall Score1.0/5
We drove many miles to rest and cleanliness is a serious issue here. From the toilets to the beds. After we changed rooms, an empty clothes hanger was hanging on the wall and the toilet was obviously unclean. The dried up snot, clumps of buggers were obviously left in the bed during the pandemic. Not only was this gross, house keeping neglected to change the sheets between customers during the pandemic also and sealed room as though they had cleaned it properly. I am very dissatisfied and can not return or recommend this hotel.
Cedric W. (Individual traveler, booked 1 room), from
17-May-2021 Verified Review, stayed from Sun May 16 to Mon May 17 2021 at a $89.00 average nightly rate.
"The hotel overall was to my pleasing,."
Overall Score4.0/5
I would stay at your hotel again. Our front desk person was very helpful and cordial.
Linda R. (Individual traveler, booked 1 room), from
20-Mar-2021 Verified Review, stayed from Wed Mar 17 to Thu Mar 18 2021 at a $79.21 average nightly rate.
"Noisy"
Overall Score3.0/5
The insulation in the ceiling is terrible. I could hear every footstep above me. It sounded like a remodel project was going on at 10pm. I could not sleep. I am sure it was just the guest closing drawers and doors but it went on for a long time and I could hear it old. It is a very noisy hotel.
Jared P. (Individual traveler, booked 1 room), from
12-Feb-2021 Verified Review, stayed from Wed Feb 10 to Thu Feb 11 2021 at a $93.99 average nightly rate.
"Terrible hotel on many levels! Do not waste your money here!"
Overall Score1.0/5
I stayed here for (3) nights on a business trip and I could not count the days down fast enough to checkout. Walls are paper thin. I was located on the first floor and could hear every movement of walking and talking from the room above. The room is very small and very reminiscent of a dorm room in size and decor. My biggest complaint is the pull up/down “see Thru” shade window treatment. You have no privacy and the daytime light and night time spot light and nearby building light shines directly in the room. You will never have a “blackout”/dark room. On two different nights, I saw a centipede crawling on the floor. That was pretty nasty looking! The rooms have no blankets or dressers and no storage space. Bathroom was a decent size and shower was good. The Breakfast is lacking, but the fruits were good. Definitely not what I expected from a Hilton property. I booked this property primarily because it was a Hilton property and the location. Very disappointed and totally not what I expected. I will not be booking a Tru by Hilton property again.
Anissa L. (Individual traveler, booked 1 room), from
29-Nov-2019 Verified Review, stayed from Sun Nov 24 to Wed Nov 27 2019 at a $83.52 average nightly rate.
"Awesome Experience"
Overall Score5.0/5
The management and staff were courteous and friendly. No problems what so ever. The manager even took the time to give my baseball team a pep talk. Thank yall.
Rodolfo M. (Individual traveler, booked 1 room), from
06-Aug-2019 Verified Review, stayed from Tue Jul 30 to Sun Aug 04 2019 at a $92.16 average nightly rate.
"Waited four hours to check in!"
Overall Score3.0/5
Few days before my reservation I called to see if early check in was available was told yes to call the day of check in. The morning of I called at 8am to see about early check in was told no would have to wait for 3pm check in. Called at 2:30pm to confirm room was ready and was told no. My son had a game at 4pm and had to be at the field an hour before so I skipped 3pm check in. Arrived to hotel at 5:20pm to be told there was four other people waiting on rooms that I would have to wait until it was cleaned. I was not able to get a room until 7pm. I asked to speak to a manager and was told no one was available for the night. The next morning I almost missed breakfast since I was not told the hours upon check in. At 8:30am eggs had ran out, fruit loops had ran out, waffle batter had ran out, fresh fruit had ran out. Had to wait about 10 min for these items to be restocked only for breakfast to end at 9am sharp! I was able to speak to the manager the first morning about my experience in checking in late four hours and not being able to be accommodate to a handicap accessible room due to my husband having emergency surgery before the trip, a trip that had been booked a month in advance to only get that "the previous day they were fully booked and had late check outs sorry". Day two I didn't hesitate to rush for breakfast and upon leaving the hotel at 10:15am I noticed that breakfast hours had been extended without notice. Each morning breakfast had different hours so it was a hit or miss.
Beatriz C. (Individual traveler, booked 1 room), from
29-Jul-2019 Verified Review, stayed from Tue Jul 23 to Sun Jul 28 2019 at a $101.76 average nightly rate.
"I won't be back."
Overall Score2.0/5
I will not nor will I recommend anyone stay here. I travel a lot but will not be staying here.
Kimberly W. (Individual traveler, booked 1 room), from
07-Apr-2019 Verified Review, stayed from Wed Apr 03 to Fri Apr 05 2019 at a $97.61 average nightly rate.
Summary of Verified Reviews
73
Fair
Summary of 624 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Awesome vibe. Entrance area is ok. Modern Hotel. Friendly atmosphere."Stylish hotel.
Location
88/100
50 reviews
"Great location."
Service
72/100
105 reviews
"Service is acceptably professional but very friendly, with decent reception and housekeeping."
Value
60/100
20 reviews
"Fairly good value for money."
Breakfast
59/100
41 reviews
"Breakfast is average."
Room
47/100
155 reviews
"Rooms described as small and outdated, with poorly reviewed beds."Insufficiently clean bathrooms and subpar kitchenettes.Shower can be a problem.
Amenities
46/100
74 reviews
"Uninspiring buildings and a so-so entrance area. New facilities."Beautiful architecture.
Comfort
37/100
74 reviews
"Small, uncomfortable rooms with subpar beds and too much noise."
Cleanliness
34/100
116 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 67/100 based on reviews from couples.
"Friendly atmosphere. Awesome vibe."
Location
88/100
16 reviews
"Great location."
Vibe
87/100
9 reviews
"Awesome vibe."
Service
74/100
18 reviews
"Friendly service."
Breakfast
65/100
10 reviews
"Breakfast is average."
Amenities
50/100
12 reviews
"Hotel buildings are substandard but amenities are OK."
Room
36/100
31 reviews
"Poor beds and room cleanliness."
Cleanliness
34/100
20 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Comfort
33/100
17 reviews
"Not very comfortable, with poor beds."
Rated 73/100 based on reviews from families.
"Awesome vibe. Fantastic service."
Location
90/100
6 reviews
"Great location."
Vibe
87/100
7 reviews
"Awesome vibe."
Pool
74/100
9 reviews
"Great pool."
Service
70/100
16 reviews
"Friendly service and great reception."
Breakfast
61/100
5 reviews
"Breakfast is average."
Amenities
51/100
13 reviews
"Average hotel building."
Room
42/100
19 reviews
"Rooms could be cleaner."
Cleanliness
40/100
20 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Comfort
35/100
10 reviews
"More comfort would be nice."
Rated 66/100 based on reviews from solo travelers.
"Good service."
Service
73/100
7 reviews
"Fantastic service."
Room
38/100
8 reviews
"Rooms could be cleaner."
Cleanliness
28/100
7 reviews
"Rooms could be cleaner."
Rated 63/100 based on reviews from all travelers.
"Fair Hotel. Awesome vibe."
Vibe
90/100
51 reviews
"Awesome vibe. Entrance area is ok. Modern Hotel. Friendly atmosphere."Stylish hotel.
Location
88/100
50 reviews
"Great location."
Service
72/100
103 reviews
"Friendly, somewhat professional service and OK housekeeping."
Value
60/100
20 reviews
"Fairly good value for money."
Breakfast
58/100
38 reviews
"Breakfast is average."
Room
47/100
153 reviews
"Rooms described as small and outdated, with poorly reviewed beds."Insufficiently clean bathrooms and subpar kitchenettes.Shower can be a problem.
Amenities
45/100
72 reviews
"Uninspiring buildings and a so-so entrance area. New facilities."Beautiful architecture.
Comfort
36/100
73 reviews
"Small, uncomfortable rooms with subpar beds and too much noise."
Cleanliness
34/100
115 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 64/100 based on reviews from couples.
"Friendly atmosphere. Awesome vibe."
Location
88/100
16 reviews
"Great location."
Vibe
87/100
9 reviews
"Awesome vibe."
Service
73/100
17 reviews
"Friendly service."
Breakfast
65/100
8 reviews
"Breakfast is average."
Amenities
50/100
12 reviews
"Hotel buildings are substandard but amenities are OK."
Room
37/100
29 reviews
"Poor beds and room cleanliness."
Cleanliness
34/100
20 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Comfort
33/100
16 reviews
"Not very comfortable, with poor beds."
Rated 69/100 based on reviews from families.
"Awesome vibe. Fantastic service."
Location
90/100
6 reviews
"Great location."
Vibe
87/100
7 reviews
"Awesome vibe."
Pool
74/100
9 reviews
"Great pool."
Service
70/100
16 reviews
"Friendly service and great reception."
Breakfast
61/100
5 reviews
"Breakfast is average."
Amenities
51/100
13 reviews
"Average hotel building."
Room
42/100
19 reviews
"Rooms could be cleaner."
Cleanliness
40/100
20 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Comfort
35/100
10 reviews
"More comfort would be nice."
Rated 61/100 based on reviews from solo travelers.
"Good service."
Service
73/100
7 reviews
"Fantastic service."
Room
38/100
8 reviews
"Rooms could be cleaner."
Cleanliness
28/100
7 reviews
"Rooms could be cleaner."
Customer Reviews of TRU by Hilton Lafayette River Ranch
4.0 of 5Overall
4.2 of 5Amenities
4.1 of 5Cleanliness
4.2 of 5Comfort
4.2 of 5Condition
4.7 of 5Neighborhood
4.2 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Tru by Hilton Lafayette River Ranch in Lafayette (River Ranch), you'll be within a 10-minute drive of University of Louisiana at Lafayette and Cajundome. This hotel is 5.2 mi (8.4 km) from Acadian Village and 3.5 mi (5.7 km) from The Mall of Acadiana.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Lafayette River Ranch. Wrap up your day with a drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily from 6:00 AM to 10:00 AM.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include microwaves and irons/ironing boards, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Our Lady of Lourdes Heart Hospital - 1.8 km / 1.1 mi The Mall of Acadiana - 5.7 km / 3.5 mi Lafayette General Medical Center School of Health Sciences - 5.8 km / 3.6 mi Southwest Medical Center Emr - 6.1 km / 3.8 mi Louisiana Extended Care Hospital - 6.1 km / 3.8 mi Blackham Coliseum - 6.9 km / 4.3 mi University of Louisiana at Lafayette - 7.2 km / 4.5 mi Kart Ranch Family Fun Center - 7.3 km / 4.5 mi Vermilionville - 7.9 km / 4.9 mi Cajundome - 8 km / 5 mi Vermilionville Historic Village - 8 km / 5 mi Alexandre Mouton House - 8.3 km / 5.1 mi Acadian Village - 8.4 km / 5.2 mi Cathedral of St John - 8.5 km / 5.3 mi Children's Museum of Acadiana - 8.8 km / 5.5 mi
The nearest major airport is Lafayette Regional Airport (LFT) - 8.1 km / 5 mi
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Green Sustainability
Bulk bath amenities, recycle bins in breakfast area, wooden stirrers in breakfast area. Light Stay program for utilities.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Pool hoist on site
Wheelchair-accessible fitness center
Free WiFi
Wheelchair-accessible pool
Number of bars/lounges - 1
Braille or raised signage
Number of outdoor pools - 1
Well-lit path to entrance
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Accessible bathroom
Total number of rooms - 98
Number of floors - 1
Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
Off-street parking
Luggage storage
Free breakfast
Express check-out
Visual alarms in hallways
Multilingual staff
Business center
Handrails in stairways
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Laundry facilities
Elevator
Free self parking
Fitness facilities
Wheelchair accessible path of travel
Airport & Shuttle Information
Lafayette Regional Airport, Lafayette, Louisiana 4.5 miles from hotel
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Try 30 sweet and savory toppings at our complimentary 'Build your Own’ Breakfast. Its complimentary!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Service Animals Welcome
Parking Info
No charge for parking.
Internet / WiFI
Free Wifi and Wireless Printing
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property confirms they are implementing enhanced cleaning measures
About TRU by Hilton
Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
Group vs. Individual Rates at TRU by Hilton Lafayette River Ranch
The graph above is trends of room rates for both our group quotes and the lowest online individual prices our system could find at the time the group/meeting bid was entered. The best group or meeting displayed is 2.0% in the month of November 2021 and the highest average individual rate is $169 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton Lafayette River Ranch in a month when rates are lower.
