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Best Western Plus Wine Country Hotel & Suites

3460 Carrington Road, West Kelowna, BC V4T3C1 CA
View Map Reservations: +1-800-760-7718
2.5 Star Property In West Kelowna (Westbank)
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 839 guest reviews

Show Guest Reviews
  • Free WiFi
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Free self parking
  • Fitness facilities
Select Your Room:
05/24/2022 - 05/25/2022
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Wine Country Hotel & Suites

Below are the verified reviews from guests that we have booked recently:
"Reservation was not as easy,."
Overall Score4.0/ 5
Great hotel, would come back, but desk could not find my reservation, took awhile.
(Individual traveler, booked 1 room), from US flag
20-Apr-2021 Verified Review, stayed from Mon Apr 12 to Sat Apr 17 2021 at a C$108.39 average nightly rate.
"Convenient Location"
Overall Score3.0/ 5
Sadly the rooms are dark The mattress sagged The pillows were awkward The gym needs help Otherwise everything was good.. showers bath towels staff etc..
(Individual traveler, booked 1 room), from AU flag
22-Jul-2019 Verified Review, stayed from Fri Jul 19 to Mon Jul 22 2019 at a A$193.00 average nightly rate.

Summary of Verified Reviews

84
Very Good

Summary of 837 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 84/100 based on reviews from all travelers.

"Very good business hotel. Located near shopping areas with easy access to parking."

Location

89/100
107 reviews

"Great location." Reasonably central, close to shopping, restaurants, and bars. Fairly accessible by car with easy parking.

Service

87/100
207 reviews

"Adequately professional and very friendly service with good reception." Great hotel security.

Cleanliness

79/100
120 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

79/100
225 reviews

"Modern, clean and spacious rooms with average beds." Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower was ok.

Breakfast

68/100
106 reviews

"Affordable, fairly tasty breakfasts."

Rated 77/100 based on reviews from families.

"Great shopping. Fair breakfast prices."

Location

90/100
30 reviews

"Great location with good parking and shopping."

Service

87/100
60 reviews

"Adequately professional and very friendly service with good reception."

Wellness Area

80/100
8 reviews

"Great wellness & sports facilities."

Cleanliness

79/100
33 reviews

"Clean hotel facilities. Clean rooms."

Room

75/100
59 reviews

"Large, clean rooms, and decent bathrooms and beds." Rooms are lacking in maintenance, with subpar A/C and furnishing.

Breakfast

70/100
33 reviews

"Great and affordable breakfast."

Pool

60/100
20 reviews

"Ordinary pool."

Rated 79/100 based on reviews from couples.

"Accessible parking. Friendly service."

Location

91/100
18 reviews

"Great location."

Service

86/100
29 reviews

"Friendly service."

Cleanliness

79/100
20 reviews

"Clean rooms."

Room

74/100
40 reviews

"Spacious, clean rooms, but poorly maintained." Bathrooms and beds are acceptable.

Value

68/100
9 reviews

"Fairly good value for money."

Breakfast

66/100
21 reviews

"Breakfast is average."

Rated 75/100 based on reviews from solo travelers.

"Great location. Great room."

Location

88/100
5 reviews

"Great location."

Service

87/100
5 reviews

"Fantastic service."

Room

73/100
11 reviews

"Great room. Average beds."

Breakfast

70/100
9 reviews

"Tasty breakfast."

Comfort

63/100
7 reviews

"Beds are decent and generally comfortable."

Rated 88/100 based on reviews from business travelers.

"Fantastic service. Great room."

Service

88/100
5 reviews

"Fantastic service."

Room

70/100
5 reviews

"Room is all right."

Rated 79/100 based on reviews from all travelers.

"Very good business hotel. Located near shopping areas with easy access to parking."

Location

89/100
106 reviews

"Great location." Reasonably central, close to shopping, restaurants, and bars. Fairly accessible by car with easy parking.

Service

87/100
204 reviews

"Efficient, friendly service with a nice reception." Great hotel security.

Cleanliness

80/100
118 reviews

"Rooms are clean, but bathrooms are not."

Room

79/100
222 reviews

"Modern, clean and spacious rooms with average beds." Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower was ok.

Breakfast

68/100
104 reviews

"Affordable, fairly tasty breakfasts."

Rated 75/100 based on reviews from families.

"Great shopping. Great reception."

Location

90/100
29 reviews

"Great location with good parking and shopping."

Service

87/100
58 reviews

"Adequately professional and very friendly service with good reception."

Wellness Area

80/100
8 reviews

"Great wellness & sports facilities."

Cleanliness

79/100
31 reviews

"Clean hotel facilities. Clean rooms."

Room

76/100
57 reviews

"Large, clean rooms, and decent bathrooms and beds." Rooms are lacking in maintenance, with subpar A/C and furnishing.

Breakfast

70/100
32 reviews

"Tasty breakfast."

Pool

60/100
20 reviews

"Ordinary pool."

Rated 78/100 based on reviews from couples.

"Accessible parking. Friendly service."

Location

91/100
18 reviews

"Great location."

Service

86/100
29 reviews

"Friendly service."

Cleanliness

79/100
20 reviews

"Clean rooms."

Room

74/100
40 reviews

"Spacious, clean rooms, but poorly maintained." Bathrooms and beds are acceptable.

Value

68/100
9 reviews

"Fairly good value for money."

Breakfast

66/100
21 reviews

"Breakfast is average."

Rated 75/100 based on reviews from solo travelers.

"Great location. Great room."

Location

88/100
5 reviews

"Great location."

Service

87/100
5 reviews

"Fantastic service."

Room

73/100
11 reviews

"Great room. Average beds."

Breakfast

70/100
9 reviews

"Tasty breakfast."

Comfort

63/100
7 reviews

"Beds are decent and generally comfortable."

Rated 86/100 based on reviews from business travelers.

"Fantastic service. Great room."

Service

88/100
5 reviews

"Fantastic service."

Room

70/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

With a stay at Best Western Plus Wine Country Hotel & Suites, you'll be centrally located in West Kelowna, within a 15-minute drive of Kelowna General Hospital and Columbia Mountains. This eco-friendly hotel is 2 mi (3.2 km) from Okanagan Lake and 9.3 mi (14.9 km) from Okanagan College.

Grab a bite from the grocery/convenience store serving guests of Best Western Plus Wine Country Hotel & Suites. A complimentary continental breakfast is included.

Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with bathtubs or showers are provided.

Distances are displayed to the nearest 0.1 mile and kilometer.

Columbia Mountains - 0.1 km / 0.1 mi
Two Eagles Golf Course - 0.2 km / 0.1 mi
Gellatly Dog Beach - 2.5 km / 1.5 mi
Westbank Centre Park - 2.7 km / 1.7 mi
Okanagan Lake - 2.9 km / 1.8 mi
Constable Neil Bruce Sport Fields - 3 km / 1.8 mi
Willow Beach - 3.1 km / 1.9 mi
Kalala Organic Estate Winery - 3.3 km / 2.1 mi
Mission Hill Family Estate - 3.7 km / 2.3 mi
Royal LePage Place - 4.2 km / 2.6 mi
Gellatly Heritage Regional Park - 4.6 km / 2.9 mi
Quails' Gate Estate Winery - 4.7 km / 2.9 mi
Shannon Lake Golf Course - 4.9 km / 3.1 mi
Beaumont Family Estate Winery - 6.1 km / 3.8 mi
Volcanic Hills Estate Winery - 6.4 km / 4 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 26.1 km / 16.2 mi
Penticton, BC (YYF-Penticton Regional) - 56.3 km / 35 mi

The preferred airport for Best Western Plus Wine Country Hotel & Suites is Kelowna Intl. Airport (YLW).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Green Sustainability

3 Green Key certified

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 19
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Wheelchair-accessible path to elevator
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Number of spa tubs - 1
  • Well-lit path to entrance
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Free continental breakfast
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Total number of rooms - 99
  • Number of floors - 4
  • LGBTQ friendly
  • No alcohol allowed onsite
  • No alcohol served onsite
  • Area shuttle (surcharge)
  • Luggage storage
  • Free breakfast
  • Grocery/convenience store
  • Visual alarms in hallways
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Waterslide
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Kelowna Airport is located about 27 minutes away (16.12miles)

Local Shuttle Info: Kelowna Shuttle is the Official Shuttle for the Kelowna International Airport

Breakfast Information

Due to new guidelines, we no longer have our breakfast room open for sit-down dining. Instead, our delightful breakfast attendants will serve you a breakfast packed to your specifications from our menu! Each day offers a different hot item as a special, whether that be a breakfast wrap or a plate of waffles to enjoy up in your room. Also offered are a variety of fruits, pastries, muffins, juice, coffee, tea, bagels, and other delicious options.

Pet Friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets are accepted in our pet friendly room types, although guests should be advised that not all of our rooms are pet friendly. A pet fee of $25.00 +GST per night will apply, up to a maximum of $100.00 +GST per week.

Parking Info

Complimentary outside parking, located in the lot just outside the front doors of our hotel.

Internet / WiFI

Complimentary secure Wi-Fi internet access throughout the hotel.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served or permitted at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Our staff ensures that all public areas and high-touch surfaces are wiped down on a strict schedule with approved sanitizers. Hand sanitizers are available at the desk and each elevator, and masks are required in public spaces for the safety of our guests and staff members alike. Room attendants no longer do daily cleaning, and staff members will not enter your room while you are staying in it, in order to ensure that you feel secure and comfortable in your space. Anything additional that guests require, we are happy to provide, including extra linen and towel sets.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

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