Cleaning Policy: social distancing is in affect. plex-iglass separation at the front desk. Hand sanitizers on every elevator lobby as well as at the front desk. IHG approved cleaning solutions used in all rooms. public spaces constantly sanitized.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"No king size as requested / no continental breakfast as stated."
Overall Score3.0/5
Reasonable
Gerry F. (Individual traveler, booked 1 room), from
10-Aug-2020 Verified Review, stayed from Thu Aug 06 to Fri Aug 07 2020 at a C$168.99 average nightly rate.
Summary of Verified Reviews
76
Good
Summary of 187 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Welcoming service and reception and housekeeping are alright."
Room
53/100
55 reviews
"Well-sized, typical rooms with mediocre beds."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.
Breakfast
46/100
12 reviews
"Breakfast can be improved."
Cleanliness
28/100
33 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
14/100
12 reviews
"Hotel buildings could use some improvement."
Vibe
0/100
5 reviews
"Vibe is not too good. Fine for a budget trip."Great for a wellness holiday. Awesome for families.
Rated 73/100 based on reviews from families.
"Great location. Fantastic service."
Location
100/100
9 reviews
"Great location."
Service
84/100
13 reviews
"Fantastic service."
Comfort
61/100
10 reviews
"Beds are decent and generally comfortable."
Room
47/100
17 reviews
"Beds are alright, but room cleanliness could be improved."
Cleanliness
26/100
10 reviews
"Rooms could be cleaner."
Rated 64/100 based on reviews from couples.
"Fantastic service."
Service
83/100
5 reviews
"Fantastic service."
Room
45/100
7 reviews
"Room needs to be improved."
Rated 70/100 based on reviews from all travelers.
"Good budget hotel. Great location."
Location
100/100
26 reviews
"Great location."
Service
84/100
44 reviews
"Welcoming service and reception and housekeeping are alright."
Room
52/100
54 reviews
"Well-sized, typical rooms with mediocre beds."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.
Breakfast
46/100
12 reviews
"Breakfast can be improved."
Cleanliness
26/100
32 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
14/100
12 reviews
"Hotel buildings could use some improvement."
Vibe
0/100
5 reviews
"Vibe is not too good."
Rated 72/100 based on reviews from families.
"Great location."
Location
100/100
9 reviews
"Great location."
Service
84/100
13 reviews
"Fantastic service."
Comfort
61/100
10 reviews
"Beds are decent and generally comfortable."
Room
47/100
17 reviews
"Beds are alright, but room cleanliness could be improved."
Cleanliness
26/100
10 reviews
"Rooms could be cleaner."
Rated 63/100 based on reviews from couples.
"Fantastic service."
Service
83/100
5 reviews
"Fantastic service."
Room
42/100
6 reviews
"Room needs to be improved."
Customer Reviews of Doubletree by Hilton Kelowna
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to the Holiday Inn West Kelowna nestled in the heart of the Okanagan Valley. Our Hotel's amenities include an indoor/outdoor saltwater swimming pool, hot tub, & fitness centre, free high-speed wireless Internet access, business centre, Gatekeeper Restaurant & Lounge, room service, meeting/event rooms, in-house catering & free parking. Whether you are in town for business or leisure travel, our friendly and helpful staff will take great care in ensuring you have a memorable stay. Our hotel is a short drive from Okanagan attractions such as the numerous public beaches, Peachland Zip Zone, Okanagan lake, boat rentals & launch, Golfing, downhill & cross country skiing and BC's renowned wineries. We have 10 winery's within 10 minutes so very easy to fit some wine visits in with your stay at our lovely hotelBusiness travelers to our West Kelowna hotel enjoy the convenience of our location, flexible meeting facilities and customized catering menus. Our ballroom is perfect for hosting a wedding reception or company event.
Green Sustainability
Green Engage is IHG’s innovative sustainability effort based on an advanced online tool which measures the day-to-day environmental impact of participating IHG hotels. This online system monitors energy, water and waste usage of individual hotels while providing recommended actions to improve the property’s energy conservation and carbon footprint score. IHG created Green Engage to ensure that our hotels are designed, built and run for optimal sustainability. We encourage you to participate as an environmentally responsible traveler by staying at an IHG Green Engage hotel.
Amenities / Features
Check In: 3:00 pm - 6:00 am
Check Out: 11:00 am
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Bus parking
Car rental
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Jacuzzi
Kitchenette in room
Laundry valet service
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Travellers cheques accepted
Voicemail
Airport & Shuttle Information
We are located 29 km (17 miles) from the Kelowna International Airport. Shuttle reservations can be made from the front desk.
Airport Shuttle? Yes! There is an airport shuttle.
Breakfast Information
Enjoy a delicious selection of choices like our Innjoyable Breakfast with two eggs served any style with country potatoes, your choice of meat and toast for only $12.95. We also have offer omelettes, wraps, waffles and french toast.
Pet Friendly?
Yes! Pets are allowed. $20.00 per night up to a maximum of $100.00 per stay.
Parking Info
Complimentary outdoor parking. We have ample parking available for buses.
Internet / WiFI
Complimentary Wi-fi internet access if available throughout the hotel
Cleaning Policies
social distancing is in affect. plex-iglass separation at the front desk. Hand sanitizers on every elevator lobby as well as at the front desk. IHG approved cleaning solutions used in all rooms. public spaces constantly sanitized.
About Doubletree Hotels
Delicious warm chocolate chip cookies upon check-in
HD TV's
Free Wi-Fi in public spaces
Premium bath products by Crabtree & Evelyn
DoubleTree Fitness Guest Rooms
Green-Certified Hotels
Eforea Spa offers three customized experiences for any guest
Select locations offer Made Markets, serving healthier, fresh made options
The Doubletree Hotels highlights above are subject to change without notice.
"Everything worked out just great with our wedding block of rooms at the Holiday Inn. Your site is a great tool. I've told friends about it already and will continue to do so in the future." B.K. - Alexandria, VA
