Cleaning Policy: All cleaning and sanitization should use the “Wipe Twice” method where the 1 st pass removed any
soiling and the 2 nd pass sanitized a “clean” surface.
Thoroughly and continuously sanitize all public areas using this method. This includes but is not limited
to:
● Door handles
● Counter tops
● Table tops
● Coffee pot handles/buttons
● Juice machine buttons
● Public washrooms
● Walkways
● Hand rails
● Door frames
● Light Switches
Desk Staff:
● Sanitize all key cards once per shift
● Dispose of used key card folders instead of reusing them
● Sanitize pin pads after every use
● Regularly sanitize Keyboards and mice
● Regularly sanitize phone headset and board
● Luggage carts
Housekeepers:
● A mask should be worn at all times when servicing a room
● Start each room with a new set of gloves
● Use a clean rag for each room/do not transfer rags from room to room
● Sanitize all touchable surfaces including:
o All door handles and locks inside and out
o Faucets and taps
o Lamp on/off switche
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Kanata Kelowna Hotel & Conference Centre
Below are the verified reviews from guests that we have booked recently:
"Room and pool was outdated."
Overall Score2.0/5
Room was outdated and bathroom tub had stains. Pool was old looking and one slide not working. Other guests were really loud when checking in gathering in the common areas and were up late and noisy in the hallways.
Amanda A. (Individual traveler, booked 1 room), from
18-Apr-2022 Verified Review, stayed from Fri Apr 15 to Sat Apr 16 2022 at a C$229.00 average nightly rate.
"Alright"
Overall Score3.0/5
Wish it was cheaper as pools and hot tub not open.
Ourvashi A. (Individual traveler, booked 1 room), from
23-Jul-2020 Verified Review, stayed from Thu Jul 16 to Sun Jul 19 2020 at a C$113.99 average nightly rate.
"Best Service"
Overall Score5.0/5
Best service and best staff.
Arvind D. (Individual traveler, booked 1 room), from
20-Aug-2019 Verified Review, stayed from Thu Aug 15 to Sun Aug 18 2019 at a C$137.43 average nightly rate.
Summary of Verified Reviews
90
Excellent
Summary of 1,667 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent family hotel. Close to restaurants, bars and shopping areas."
Bar
96/100
23 reviews
"Great, affordable bar with good drinks."
Location
94/100
224 reviews
"Great location."Reasonably central, close to shopping, restaurants, and bars.Parking is good and affordable. Reasonably accessible by car.
Service
93/100
490 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Great hotel security. Booking process is sufficient.
Value
90/100
112 reviews
"Best value for money. Fair breakfast prices. Affordable beverage prices."
Comfort
82/100
220 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."Small bathrooms and inadequate A/C.
Breakfast
79/100
223 reviews
"Great and affordable breakfast."
Room
78/100
452 reviews
"Rooms are spacious and tidy, with great beds and TV's."Small rooms and poorly cleaned bathrooms.Poorly maintained rooms with complaints about furnishing, views, and A/C.Shower can be a problem. Acceptable minibar.
Cleanliness
77/100
329 reviews
"Clean hotel facilities. Clean rooms."Bathrooms and pool area are inadequately clean.
Pool
68/100
120 reviews
"Acceptable pools with some cleanliness complaints."
Rated 87/100 based on reviews from families.
"Pleasant entrance area. Accessible parking."
Location
95/100
73 reviews
"Great location and easy parking."Shopping, restaurants and bars in the area are great.
Service
94/100
121 reviews
"Efficient, friendly service with a nice reception."Great hotel security.
Bar
93/100
5 reviews
"Bar is awesome."
Comfort
83/100
41 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."
Breakfast
80/100
56 reviews
"Tasty breakfast."
Cleanliness
79/100
82 reviews
"Clean hotel facilities. Clean rooms."
Room
74/100
109 reviews
"Large, clean rooms with excellent beds."Outdated, insufficiently maintained rooms with poorly rated bathrooms.
Pool
69/100
42 reviews
"Ordinary pool."
Rated 77/100 based on reviews from couples.
"Tasty breakfast. Clean rooms."
Location
95/100
11 reviews
"Great location."
Service
92/100
8 reviews
"Fantastic service."
Breakfast
82/100
6 reviews
"Tasty breakfast."
Comfort
76/100
10 reviews
"Comfortable rooms, and not too noisy."
Cleanliness
72/100
7 reviews
"Clean."
Room
68/100
15 reviews
"Rooms are alright, but bathrooms are not great."
Rated 87/100 based on reviews from business travelers.
"Comfortable beds. Great location."
Service
94/100
12 reviews
"Friendly service."
Location
94/100
6 reviews
"Great location."
Comfort
85/100
7 reviews
"Very comfortable."
Cleanliness
80/100
6 reviews
"Clean."
Room
77/100
13 reviews
"Great room."
Rated 72/100 based on reviews from solo travelers.
"Very quiet. Friendly service."
Service
90/100
10 reviews
"Friendly service."
Comfort
83/100
6 reviews
"Very comfortable."
Room
75/100
7 reviews
"Great room."
Rated 81/100 based on reviews from all travelers.
"Excellent family hotel. Close to restaurants, bars and shopping areas."
Service
94/100
6 reviews
"Fantastic service."
Location
92/100
6 reviews
"Great location."
Room
69/100
7 reviews
"Room is all right."
Rated 85/100 based on reviews from all travelers.
"Excellent family hotel. Close to restaurants, bars and shopping areas."
Bar
96/100
22 reviews
"Great, affordable bar with good drinks."
Location
95/100
214 reviews
"Great location."Reasonably central, close to shopping, restaurants, and bars.Parking is good and affordable. Reasonably accessible by car.
Service
93/100
482 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Great hotel security. Booking process is sufficient.
Value
90/100
108 reviews
"Best value for money. Fair breakfast prices. Affordable beverage prices."
Comfort
82/100
218 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."Small bathrooms and inadequate A/C.
Room
79/100
443 reviews
"Rooms are spacious and tidy, with great beds and TV's."Small rooms and poorly cleaned bathrooms.Poorly maintained rooms with complaints about furnishing, views, and A/C.Shower can be a problem. Acceptable minibar.
Breakfast
79/100
220 reviews
"Great and affordable breakfast."
Cleanliness
77/100
325 reviews
"Clean hotel facilities. Clean rooms."Bathrooms and pool area are inadequately clean.
Pool
68/100
120 reviews
"Acceptable pools with some cleanliness complaints."
Rated 86/100 based on reviews from families.
"Pleasant entrance area. Accessible parking."
Location
95/100
69 reviews
"Great location and easy parking."Shopping, restaurants and bars in the area are great.
Bar
93/100
5 reviews
"Bar is awesome."
Service
93/100
118 reviews
"Efficient, friendly service with a nice reception."Great hotel security.
Comfort
83/100
41 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."
Breakfast
80/100
54 reviews
"Tasty breakfast."
Cleanliness
79/100
81 reviews
"Clean hotel facilities. Clean rooms."
Room
74/100
107 reviews
"Large, clean rooms with excellent beds."Outdated, insufficiently maintained rooms with poorly rated bathrooms.
Pool
69/100
42 reviews
"Ordinary pool."
Rated 87/100 based on reviews from business travelers.
"Comfortable beds. Great location."
Service
94/100
12 reviews
"Friendly service."
Location
94/100
6 reviews
"Great location."
Comfort
85/100
7 reviews
"Very comfortable."
Cleanliness
80/100
6 reviews
"Clean."
Room
77/100
13 reviews
"Great room."
Rated 74/100 based on reviews from couples.
"Tasty breakfast. Clean rooms."
Location
95/100
10 reviews
"Great location."
Service
92/100
8 reviews
"Fantastic service."
Breakfast
82/100
6 reviews
"Tasty breakfast."
Comfort
76/100
10 reviews
"Comfortable rooms, and not too noisy."
Cleanliness
72/100
7 reviews
"Clean."
Room
68/100
14 reviews
"Rooms are alright, but bathrooms are not great."
Rated 77/100 based on reviews from solo travelers.
"Very quiet. Friendly service."
Service
90/100
10 reviews
"Friendly service."
Comfort
83/100
6 reviews
"Very comfortable."
Room
75/100
7 reviews
"Great room."
Customer Reviews of Kanata Kelowna Hotel & Conference Centre
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Kanata Kelowna Conference Centre is centrally located and features 158 spacious and well-appointed guest rooms with 18 Suites and 2 Jacuzzi Suites. We have a Conference Centre with 6 meeting rooms that can accommodate up to 100 persons. Our hotel facilities include an indoor pool, Jacuzzi, watersides and a fitness room. Pet rooms available on first floor rooms only, please contact front desk directly for a pet room. Our guests can enjoy our full Hot Breakfast Bar which is served daily from 6:30 until 9:30 Monday to Friday and 7:00am- 10:00am Saturday and Sunday.
Amenities / Features
Check In: 4:00 pm - 2:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Bus parking
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Voicemail
Airport & Shuttle Information
Kelowna International Airport - YLWShuttle - $18.00 per person one wayTaxi - $30.00 one way
Local Shuttle Info: Shuttle - (must be booked in advance as it is scheduled)Taxi - $30.00 one way
Breakfast Information
Our Full Hot Buffet Breakfast features fresh fruit, assorted muffins & pastries, including our famous cinnamon buns, toast, bacon and or sausage, scrambled eggs and or omelettes, chilled hard boiled eggs, hot pancakes, cold cereals & yogurt, porridge, milk, juice, coffee & Tea.”
Pet Friendly?
Yes! Pets are allowed. Pet treat at check in. Up to two dogs or cats in designated rooms only. $20 dollars per night pet fee plus tax. Pet waiver must be signed. Pets are not to be left unattended in room. Please contact hotel directly to reserve.
Parking Info
Complimentary parking for all guests. Bus parking available
Internet / WiFI
All guests may access complimentary Wi-Fi internet service on the entire property.
Cleaning Policies
All cleaning and sanitization should use the “Wipe Twice” method where the 1 st pass removed anysoiling and the 2 nd pass sanitized a “clean” surface.Thoroughly and continuously sanitize all public areas using this method. This includes but is not limitedto:● Door handles● Counter tops● Table tops● Coffee pot handles/buttons● Juice machine buttons● Public washrooms● Walkways● Hand rails● Door frames● Light SwitchesDesk Staff:● Sanitize all key cards once per shift● Dispose of used key card folders instead of reusing them● Sanitize pin pads after every use● Regularly sanitize Keyboards and mice● Regularly sanitize phone headset and board● Luggage cartsHousekeepers:● A mask should be worn at all times when servicing a room● Start each room with a new set of gloves● Use a clean rag for each room/do not transfer rags from room to room● Sanitize all touchable surfaces including:o All door handles and locks inside and outo Faucets and tapso Lamp on/off switche
"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help. You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet." M.S. - San Marcos, TX
